Your information in Rent Manage Deliver.

Rent Manage Deliver (RMD) provides equipment-rental operations software. This policy covers our public website, company workspaces and optional Google connections.

Last updated: October 13, 2026.

Contact and company workspaces

Contact RMD at [email protected] about this policy or a privacy request. If a rental company provides your workspace, that company manages the business records it enters and the people it authorizes to access them. Contact that company about its use of your information; we can help route a request.

Information we handle

Workspace information includes user and company account details, customer and contact details, jobsites, sales notes, appointments, rental and equipment records, service records, and billing records entered or generated through the features your company uses. We use this information to provide those features, control access, support users and maintain the service.

If you email us, we receive your address and what you choose to send so we can respond. The public marketing pages do not contain a contact-submission form. Sign-in uses session cookies. Hosting and security services may process technical request information, such as IP addresses and browser information, to deliver and protect the service. Sign-in may use Cloudflare Turnstile when enabled. Fictional demos are for sample data; do not enter real customer, employee or payment information in them.

Optional Google connections

You choose whether to connect Google Calendar or Gmail and grant permission through Google. We receive your Google account identifier, verified email address and authorization tokens to identify and maintain the connection. RMD does not receive your Google password.

Calendar: the connection requests read-only access to events on calendars you own. The current review feature retrieves upcoming events from your primary calendar, including event identifiers, titles, locations, times and status. You select an assigned customer account and explicitly apply an event to create or update an RMD appointment.
Gmail: the connection requests message metadata access. The current inbox review retrieves message identifiers, subjects, sender and recipient headers, and timestamps. It does not retrieve message bodies or attachments. You choose a customer account and enter a reviewed note before saving an email activity in RMD.

These connections read Google data when you request a review or save a reviewed item. They do not send email, invite guests, change your Google calendar or continuously synchronize in the background.

Storage and access

RMD stores workspace records in its hosted database and uses backups for recovery. Google authorization tokens and preview contents are encrypted before database storage. Connections and previews are scoped to your company and employee login. When you save a reviewed item, the resulting appointment or email activity becomes a business record visible to people authorized to access that customer account in RMD. Identifiers linking the Google item to the saved record help prevent duplicate imports.

Sharing and Google Limited Use

Service providers that operate our hosting, database, backups and security infrastructure process information to deliver and protect RMD. Google receives authorization and API requests when you use a connection. We may disclose information when necessary to comply with applicable law or address security incidents.

RMD's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Google data is used for the connection, review and CRM features described here. We do not sell Google data, use it for advertising or credit decisions, or use it to train general-purpose AI models. The current release does not send Google data to external AI model providers.

Our personnel may access Google data only with your affirmative agreement for specific data, where necessary for security or legal obligations, or as otherwise permitted by Google's Limited Use requirements. Saving an item to a customer account makes that item available to your company's authorized users as described above.

Retention, disconnecting and deletion

Preview authorization expires after 15 minutes; expiration prevents reuse and does not mean every stored copy is immediately erased. Requesting a new preview replaces the previous preview. Reconnecting clears pending previews.

Use Disconnect Google on the Google connections page to remove both connections' stored authorization tokens and pending previews from the active database. RMD also attempts to revoke the Google grant. You can independently remove access through your Google Account connections, including if automatic revocation fails.

Disconnecting does not delete previously saved appointments, email activities, import links or audit history. We have not established fixed retention periods for workspace records, import links, audit history or backups. Disconnecting a Google account does not start an automatic deletion period for those records. Backup copies may remain after information is removed from the active database. Contact us to request deletion and to understand which records and backup copies the request can cover.

To request access, correction or deletion of information, including imported Google records, email [email protected] and identify the workspace and records concerned. Do not send passwords or authorization tokens. We may need to verify your identity and coordinate with the workspace owner. Legal recordkeeping requirements may limit deletion; disconnecting prevents further access through that connection.

Changes to this policy

Updates will appear on this page with a revised date. Before using Google data for a new purpose, we will provide notice and obtain any consent required by Google's policies.